About the CompanyAn ownership group with a portfolio of construction businesses across Canada is hiring its first Director of Sales Operations. This is a group-level role, sitting above the individual operating companies and serving all of them. The mandate is to bring multiple sales teams onto a common operating standard, make pipeline visible to senior leadership, and build the commercial infrastructure that makes performance predictable across the group.About the RoleThis is a confidential search. The hiring organization will not be identified until a mutual fit has been established.ResponsibilitiesCRM and toolingOwn the Salesforce instance across the group, including architecture, data integrity, and administrationEstablish a common data model so pipeline reporting is consistent and comparable across businessesLead CRM implementation or migration at operating companies not yet on a standard platformEvaluate and onboard additional sales tools as the group growsReporting and visibilityBuild dashboards that give group leadership a transparent view of commercial performance across all companiesEstablish a consistent reporting cadence the business can rely onConnect sales data to broader operational reporting as the BI function maturesProcess and enablementMap the sales process at each operating company, identify gaps, and drive toward a shared standardBuild onboarding materials for new sales hires across the groupLead the change management required when new tools or processes are introducedBuilding a sales culture across the groupEstablish common sales language across operating companies, including pipeline stage definitions, deal hygiene standards, and forecasting expectations,



so performance can be measured consistently at the group levelBuild reporting that is visible to sales teams, not just leadership, so reps and managers can see where they stand in real timeWork with company leadership to introduce and sustain recurring performance rhythms including pipeline reviews and close callsDevelop simple recognition practices that reinforce high-performance behaviour across the portfolioBuild sales onboarding that sets performance expectations from day one, not just tool trainingQualificationsSalesforce administrator and power user. Has built or meaningfully rebuilt an instance, not just used one.Multi-entity or multi-site experience. Has supported more than one business unit or company simultaneously and managed the competing priorities that come with it.Change management track record. Has introduced new tools or processes to resistant sales teams and gotten adoption.Data fluency. Builds dashboards and reports that drive decisions, not just reports that get filed.Exposure to manufacturing, construction, or industrial sales environments. Understands longer deal cycles and project-based revenue.7 or more years in sales operations, revenue operations, or a closely related function.Required SkillsExperience inside a PE-backed or multi-entity holding companyFamiliarity with SaaS commercial models and recurring revenue metricsHas built or mentored a junior ops functionPreferred SkillsThis role will suit someone who has operated across multiple business units or companies, is comfortable being the only ops person in the room, and has the change management experience to bring resistant teams along. The infrastructure you will be building does not exist yet.Pay range and compensation packageCompensation: $120,000 to $135,000 base plus performance bonus #J-18808-Ljbffr

📌 Director, Sales Operations (Toronto)
🏢 Socket.dev
📍 Toronto