Join Square as an SMB Account Management Expert and support the growth of small and medium businesses. This role emphasizes tailored solutions and relationship management in Ontario and Maritime provinces.
As a member of Square's Account Management team, you will be responsible for coaching and advising merchants on maximizing their use of Square's products. Your 2–3 years of relevant experience will enable you to expand relationships with clients and act as their internal advocate within the Square ecosystem.
Key Responsibilities:
• Grow and maintain a million-dollar GPV customer base effectively
• Assess and understand customer goals regarding Square products
• Engage in cross-selling and upselling opportunities
• Resolve customer issues with strategic approaches
• Assist in expanding the managed accounts program
Requirements:
• 2–3 years in Sales or Account Management
• Experience in discovering and closing sales opportunities
• Solid desire to learn about business strategy and technology
• Exceptional organizational and communication skills
• Proficient in Salesforce or similar CRM
Leverage your skills and knowledge to foster vibrant business relationships with Square's diverse SMB clientele.
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