07 Aug
|
MaintainX
|
Ontario
Become a pivotal Client Engagement Manager at MaintainX, enhancing client onboarding experiences from contract to go-live. Your knowledge of SaaS implementation will build trust and ensure clarity throughout the journey.
MaintainX is looking for an individual with over five years in client-facing implementation roles. In this position, you will be the bridge between sales and delivery, driving communication and managing client expectations effectively. Your expertise will shape a positive and predictable onboarding process, showcasing MaintainX's commitment to customer success.
Key Responsibilities:
• Collaborate with sales to explain onboarding procedures
• Conduct sessions to identify client needs and solutions
• Lead transitions between sales and implementation phases
• Serve as the single point of accountability for clients
• Track progress and manage challenges during delivery
Requirements:
• 5+ years of experience in qualified services
• Excellent communication and facilitation skills
• Familiarity with project management principles
• Experience in industrial technology environments preferred
• Bachelor’s degree required; further certifications advantageous
Enhance onboarding experiences and foster strong partnerships as a Client Engagement Manager at MaintainX.
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📌 Client Engagement Manager at MaintainX (Ontario)
🏢 MaintainX
📍 Ontario