Summary Le gestionnaire sera chargé de diriger le rendement de l’équipe Recouvrement du Québec pour les clients d’entreprises de vente au détail. Il jouera un rôle clé dans l’établissement et la mise en œuvre de stratégies à court et à long terme liées aux comptes débiteurs pour Bell Marchés Affaires, ce qui comprend la définition des exigences pour les améliorations de processus et de système.

Key Responsibilities

Develop, manage, motivate and coach staff to fulfill departmental performance goals while also encouraging employee growth and engagement

Lead / assist continuous improvement activities relating to collections that drive improved timeliness, accuracy, compliance and discipline

Support team with conflict resolution on aging accounts and help formulate collection strategies

Assist with establishing targets for key metrics and effectively support the team to meet or exceed these targets

Develop business relationships with internal and external customers to secure their support in minimizing financial risks and facilitate dispute resolution





Monitor collections performance according to quality and productivity standards

Oversee credit adjudication process

Critical Qualifications

Degree in business administration, finance, mathematics, or CPA Accounting designation (or in the process of completing designation)

3+ years’ experience working in a collections environment managing a group of 10+ employees

Knowledge of Microsoft Office, Excel and PowerPoint

Effective communication skills (written, verbal and presentation skills) and ability to influence stakeholders

Analytical and problem solving skills

Adequate knowledge of French is required for positions in Quebec.

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal / Canada : Recent Brunswick : Bathurst / Canada : New Brunswick : Moncton / Canada : Nova Scotia : Halifax / Canada : Ontario : Ottawa / Canada : Quebec : Quebec City / Canada : Quebec : Verdun

Work Arrangement: Hybrid

Application Deadline: 08/03/2026

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📌 Manager, Collections (Nova Scotia)
🏢 Bell
📍 Nova Scotia