About the Role
As a Store Manager, you and your team will be the first face of the brand for growing families. You will greet new parents and grandparents, introduce them to new baby essentials, and help them prepare for the first day of school and other parenting moments. We’re looking for a leader who creates a welcoming, inclusive workplace, values employee talents, and continually educates the team on product styles, features, and benefits.

Responsibilities

Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.

Foster a positive, safe, and inclusive work environment, recognizing performance to increase employee engagement.

Develop leaders through direction, delegation, and investment in their growth.

Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.

Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.

Execute company direction on merchandising and operations; manage payroll and budgets.

Understand and analyze key performance indicators (KPIs) and identify behaviors to drive results.

Lead and integrate an omnichannel experience, ensuring teams are trained on the available tools.

Build customer loyalty through company-sponsored programs.

Reduce loss through consistent customer service, education, and operational controls.





Qualifications

Positive, solutions-oriented mindset.

Effective, professional verbal and written communication skills.

Demonstrated leadership and supervisory skills, inclusive of leading, directing, and executing multiple tasks simultaneously.

Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).

Minimum 3 years of retail or related management experience leading direct reports.

High school diploma.

Physical Requirements

Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.

Stand or walk for extended periods of time; climb up and down a ladder.

Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Benefits

Flexible schedules that fit your life.

Health benefits and mental health benefits.

30% discount on our brands.

Referral bonuses.

Paid time off, holidays, parental leave, adoption assistance, and charitable matching gifts.

Professional and personal development programs.

Employment Information
Open to all qualified candidates, regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, or any other protected characteristic. Please contact us if you require any accommodations.

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📌 Store Manager (Manitoba)
🏢 Carters
📍 Manitoba