Step into a pivotal role as a Customer Support Specialist at Hologic, Inc. in a temporary capacity for 12 months. This position requires expertise in the quote-to-cash process and excellent customer communication in both English and French.

As a Customer Support Specialist, you'll manage order processing, billing inquiries, and logistics to deliver superior customer service. Strong problem-solving skills and attention to detail are necessary for success, along with the ability to work collaboratively with internal teams.

Key Responsibilities:
• Process and manage customer orders effectively
• Handle billing discrepancies and customer inquiries
• Coordinate returns and logistics management tasks
• Maintain accurate documentation in ERP and CRM
• Communicate clearly and professionally with customers

Requirements:
• 1–2 years experience in customer operations or similar
• Experience with ERP and CRM systems essential
• Bilingual: Fluent in English and French
• Knowledge of EDI order management preferred
• Robust organizational skills and attention to detail

enhance customer satisfaction and operational excellence within Hologic's dedicated team.
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📌 Hologic Customer Support Specialist Position (Ontario)
🏢 Hologic
📍 Ontario