Senior Manager, Marketplace, DashPass Strategy & Operations at DoorDash Canada. About the role DoorDash is on the lookout for a Senior Manager to join the DashPass Strategy & Operations team, focusing on enhancing our international subscription service. This role is pivotal in driving growth and enhancing user engagement through innovative strategies and data-driven insights, ensuring that our DashPass offering stands out in the competitive landscape.
Key facts Location: Toronto, ON Engagement: Full-time Team: DashPass Strategy & Operations
What you'll do Manage the DashPass operations in Canada, with the goal of providing an outstanding membership experience for our most engaged users.
Spearhead initiatives aimed at improving subscriber retention through experimental approaches and thorough market performance analysis.
Develop and implement long-term strategic plans that align with the company's goals, ensuring a culture of continuous learning and execution.
Collaborate with cross-functional teams to define project scopes and visions, navigating through ambiguous challenges to deliver clear outcomes.
Analyze data to identify trends and insights that can inform decision-making and strategy adjustments.
Foster a collaborative environment that encourages team members to contribute ideas and solutions.
Monitor industry trends and competitor activities to inform strategic adjustments and identify growth opportunities.
Present findings and recommendations to senior leadership, influencing the direction of the DashPass service and its future growth.
Requirements A minimum of 8 years of experience in areas such as strategy,



product management, analytics, or growth operations; experience in subscription services or retention marketing is a plus.
Strong proficiency in SQL and/or Excel, enabling effective analytical problem-solving.
Demonstrated ability to lead cross-functional projects, meeting objectives and fostering collaboration across various teams.
Experience in defining project scope and vision in the face of ambiguous challenges.
Excellent problem-solving skills, with a proactive approach to learning and adapting in a fast-paced setting.
A track record of taking ownership of outcomes and a strong desire to influence the strategic direction of the company.
Ability to inspire and motivate individuals across different functions and levels within the organization.
Nice to have Familiarity with subscription business models or retention marketing strategies would be beneficial.
Experience in managing large-scale projects or initiatives within a tech-driven environment.
Knowledge of the food delivery or logistics industry can be an advantage.
Skills & tools Proficient in SQL and Excel for data analysis and reporting.
Strong analytical capabilities paired with creative thinking skills.
Excellent interpersonal skills,



with a knack for building relationships across diverse teams.
Practical notes Please note that visa sponsorship is not available for this position.
The role comes with a comprehensive benefits package that includes paid time off, parental leave, wellness benefits, and several paid holidays.
Full-time employees are entitled to medical, dental, and vision insurance, disability coverage, basic life insurance, and a registered retirement savings plan (RRSP) with employer matching.
The base salary for this position ranges from $184,000 to $230,000 CAD, with adjustments based on location and experience.
About DoorDash At DoorDash, we are committed to empowering local economies through innovative logistics and technology solutions. Our evolution from a food delivery service to a comprehensive provider of goods reflects our dedication to meeting the needs of our customers and partners. We encourage team members to bring their unique perspectives to the table and tackle new challenges head-on. Employee well-being is a priority for us, and we offer a robust benefits package that includes premium healthcare and paid parental leave.
Our Commitment to Diversity and Inclusion We are dedicated to creating an inclusive environment within our organization and the communities we serve. By building diverse teams, we believe we can drive true innovation and better serve our customers.
If you require any accommodations during the recruitment process, please inform your recruiting contact, and we will be happy to assist you.

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📌 Senior Manager, Marketplace, DashPass Strategy & Operations (Ontario)
🏢 DoorDash Canada
📍 Ontario