Are you ready to work at a rapid‐growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award‐winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you'll work with world‐class people and industry‐leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.Com or visit our Boomi Careers page to learn more.What You'll DoMaximize retention and identify growth opportunities with your account portfolioManage the overall post‐sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)Understand customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growthIdentify opportunities for expansion associated with the adoption of the Boomi product portfolio and collaborate with internal stakeholders (account, product teams)Partner with our subscription sales makers during the sales cycle on the value of the Boomi Professional Services as part of the Success Assurance programThe Experience You Bring5+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account management focusExperience with Commercial IT organizationsAbility to address topics such as business value and total cost of ownership,



etc.Demonstrated ability to successfully handle solution and services scoping to define a Statement of WorkExperience in collaborating with Systems Integrators; excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiencesBonus Points If You HaveExperience with cloud and application integration and B2B integrationExcellent business, analytical, problem solving and communication skills (written and verbal)Proven ability to meet and exceed retention targetsCompensation and BenefitsBoomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $142,000 - $178,000 CAD annually. Final compensation will be determined by various factors including the candidate's knowledge, skills, experience, and geographic location.Be Bold. Be You. Be Boomi.We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.All employment decisions are based on business needs, job requirements, and individual qualifications.Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to [email protected]. This inbox is strictly for accommodations, please do not send resumes or general inquiries. #J-18808-Ljbffr

📌 Customer Success Manager (Hybrid Vancouver)
🏢 Boomi
📍 Vancouver