Bilingual Receptionist

(Permanent Full time)

About us:

The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by the Government of Ontario. With 100,000 members and 36 billion dollars in assets, the PSPP is one of Canada’s largest pension plans. It is also one of the country’s oldest, successfully delivering the pension promise since the early 1920s.

About the role:

OPB is looking for an energetic self‑starter who is excited to provide superior client‑driven bilingual reception support. Reporting to the Manager, Corporate Operations, you will be part of a collaborative Administrative Team of professionals.

Key Responsibilities:

- Responsible for creating a welcoming and professional environment.
- Determine the needs of both callers and visitors and provide them appropriate support.
- Manage deliveries and support security protocols.
- Support the administrative team by assisting with coordination of corporate and team engagements, special initiatives and projects; prepare draft correspondence and documents including orientation schedules and meeting agendas; support calendar management and travel coordination; provide research on diverse topics and prepare simple reports.

Key Qualifications:

- Excellent interpersonal skills to engage clients and stakeholders confidently and respectfully with a professional client‑centric approach.
- Excellent comprehension and verbal communication skills in both English and French.
- Demonstrated experience and skill providing administrative office support within a corporate workplace, including managing all travel functions and bookings.




- Previous receptionist experience within a busy customer‑service environment that demonstrates strong client‑relationship skills.
- Strong calendar‑management experience supporting scheduling of meetings, corporate‑wide events and initiatives.
- Capability to handle and diffuse difficult situations with tact and diplomacy, applying proven judgment and problem‑solving analysis.
- Ability to organize and prioritize various work assignments in a coordinated and efficient manner, ensuring strong attention to detail to meet established timelines and complete work on own initiative with minimal supervision.
- Flexibility and adaptability to move between a variety of tasks and changing priorities, working effectively and diplomatically.
- Reliable and initiative‑driven with a proven ability to work in a high‑pressure environment with competing demands.
- Collaborative team player with excellent judgment and analytical thinking skills.
- Demonstrated knowledge and skills navigating within a Microsoft environment (e.g. Microsoft Office), particularly Word, Outlook and Excel.

Compensation:

The base salary for this position starts at $64,454 with future potential of up to $75,829. Candidates generally start at Step 1 salary. Placement in the range is based on skills, knowledge, experience and internal equity, with consideration for how the candidate is developing, meets, or exceeds the role’s requirements.

Equal Opportunity

Ontario Pension Board is an equal‑opportunity employer. OPB is committed to providing accommodation for people with disabilities in its recruitment process. OPB is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse communities we serve. We welcome and encourage applications from those who may contribute to the further diversification of ideas.

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📌 Bilingual Receptionist (Toronto)
🏢 Ontario Pension Board
📍 Toronto