Division & Section: Municipal Licensing & Standards, MLS Finance & Business Services

Work Location: City Hall, 100 Queen Street West & 1530 Markham Rd.

Job Type & Duration: Full-time, 1 Temporary (approximately 7 months)

Salary Range: $89,337.00 - $132,880.00

- Shift Information: Monday to Friday, 35 hours per week
- Affiliation: Non-Union
- Number of Positions Open: 1
- Posting Period: 04-Aug-206 to 11-Aug-2026

Major Responsibilities

- Develops and implements execution plans associated with the section/division strategic plan which includes plan development, communication, documentation, delivery, tracking, monitoring and improvements.
- Provides human resource related support & strategic advice, in conjunction with People & Equity Division, in the following areas: recruitment & selection, return to work/workplace accommodation, complement management, employee & labour relations, organizational design/realignment, employee engagement, and attendance management.
- Leads and/or coordinates divisional human resource related work groups and projects, ensuring effective teamwork and communication, and high standards of work quality.
- Provides guidance and advice regarding Corporate and Divisional policies and procedures and legislative regulations to all levels of staff and ensures consistent and timely implementation and adherence throughout the division.
- Identifies human resource related trends and needs in the division, recommends and implements a variety of programs and initiatives.
- Implements a variety of strategies, initiatives and tools to promote performance and client service excellence.
- Oversees and administers transfer requests, police reference checks, leave of absence requests, etc.to ensure adherence to corporate policies, collective agreements, and relevant legislation.
- Supports the recruitment and promotional process for the division, ensuring processes are fair and adhere to corporate policies, procedures, Human Rights legislation and collective agreements.
- Provides divisional complement and position management support, monitoring, andexpertise, in collaboration with the all divisional service lines, utilizing SuccessFactors and SAP.
- Provides strategic direction on the analysis of human resources issues, short- and long-term planning and the development of related policies and procedures.




- Coordinates and/or leads divisional return to work and workplace accommodation matters and initiatives in conjunction with People & Equity Division.
- Develops and implements communication strategies, designs, customizes and delivers staff development programs.
- Works collaboratively and in conjunction with the Corporate Employee and Labour Relations team when providing advice on collective agreements and in administering Collective Agreement matters.
- Leads and/or supports workplace investigations in the division.
- Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Ensures efficient facilitation and effective oversight of divisional SuccessFactorssubmissions and approvals
- Supports and/or facilitates training and information sessions to support divisional initiatives and programs.
- Develops and implements consultative processes, frameworks, and tools to strategize with stakeholders on divisional human resource related business needs and initiatives.
- Supports the development and implementation of divisional human resource focused strategic plans.
- Develops and implements innovative human resource related strategies to meet divisional needs and to support divisional and/or corporate priorities.
- Prepares comprehensive reports, work plans, presentation material, briefing notes and other management correspondence.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Ensure that programs and services are delivered through an equity, diversity and inclusion (EDI) leans.
- Represents the division on human resource related matters

Key Qualifications

- Post-secondary education in a discipline pertinent to the position combined with relevant professional experience,



or the equivalent combination of education and experience.
- Considerable experience developing and delivering human resource strategies/services in multiple functional areas in a large organization.
- Considerable experience leading and implementing significant initiatives and projects that support organizational change.
- Considerable experience preparing comprehensive reports, management correspondence, and presentation materials using Microsoft Office Suite.
- Considerable experience utilizing HR/Payroll applications (such as SuccessFactors, SAP, etc.).
- Comprehensive knowledge of employment related legislation, including the Employment Standards Act, Human Rights Code, Occupational Health & Safety Act, applicable collective agreements and human resources policies.
- Proven consultation and advisory skills with the ability to work at all levels of theorganization in assessing organizational needs and developing and implementing effective programs and strategies within a unionized work environment.
- Excellent human relations and conflict management skills with the ability to handle matters of a confidential /sensitive nature as it relates to management and unionized employees.
- Highly developed business writing skills, critical thinking, judgement, tact, and expertise in facilitating consensus and persuading/negotiating with a variety of stakeholders.
- Ability to lead work groups, foster effective teamwork and provide a high level of client service.
- Ability to facilitate and present to large and small groups.
- Ability to travel to other locations may be required.
- Fundamental knowledge of organizational effectiveness, employment equity, employee engagement, and change management principles and practices.
- Strong organizational and research skills with the ability to coordinate and manage short and long-term projects/assignments through to completion.
- Knowledge of complement management principles and practices.
- Certified Human Resources Skilled designation would be considered an asset.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .

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📌 PEOPLE SERVICES CONSULTANT (Toronto)
🏢 City of Toronto
📍 Toronto