Join Objectway Group as an Application Support Engineer focusing on JavaScript and software troubleshooting. Enhance client satisfaction through expert support and technical insights in a team-oriented environment.

As an Application Support Engineer at Objectway Group, you will leverage your software development and troubleshooting skills to assist in resolving complex issues in enterprise-level applications. You will work closely with various teams, managing technical support tickets while ensuring client expectations are communicated effectively. Your contributions will help streamline processes and improve our platform for clients across multiple countries.

Key Responsibilities:
• Troubleshoot technical issues in enterprise applications
• Author internal and external knowledge base articles




• Manage and provide updates on technical support tickets
• Collaborate with product and technology teams to enhance platform
• Participate in software releases and support production environments

Requirements:
• 3+ years in troubleshooting enterprise applications
• 2+ years in MySQL, PostgreSQL, MongoDB, NodeJS, and frontend JS
• Experience with AWS and Linux command line
• Strong problem-solving and analytical skills
• Excellent communication and documentation expertise

Apply your software development expertise to enhance client experiences at Objectway Group.
#J-18808-Ljbffr

📌 Application Support Engineer in Fintech (Ontario)
🏢 Objectway
📍 Ontario