International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.
We have an existing opportunity to add a full time Desktop Property Claims Examiner to our growing team! This position is available anywhere in Canada.
Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required.
The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands‑on approach ensures that the claim is handled properly and helps offset third‑party adjusting costs.
Role Responsibilities:
Settle claims directly with Insureds or their representatives
Produce reports with occasional guidance from Manager
Direct Field Adjusters on task assignment investigations
Administer claims payments/settlements through trust accounts
Liaise with all stakeholders to ensure clients’ needs are met
Report back to the syndicate or self-insured according to their guidelines
Qualifications & Experience:
While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be solid technically, a solid planner and organizer, and understand key issues plus provide solid solutions.
You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.
We will also consider the following:
Your education, with relevant post‑secondary education being an asset
Your completed CIP courses, or working towards CIP designation
Your ability to hold an independent adjusting license
Your 1-2 years' experience delivering relevant claims adjusting and/or examining work
Exposure to the Lloyd's market would be an asset
Your experience positively contributing to a high-performing team
Examples of your strong aptitude and ability to work with technology
Your attention to detail and your ability to communicate professionally
What We Offer:
Competitive pay – $56,300 – $78,100 CAD per year – compensation range is commensurate with experience, qualifications, and internal equity
Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
Work-Life Balance
Remote and Hybrid Work Opportunities
E-flex Benefits Program
Wellness Programs
Registered Retirement Savings Plan (RRSP), including a 2% match for full‑time employees
Training and Career Development Opportunities
Employee Recognition Program
Employee Perks (access to vendor discount programs)
Reimbursement for Adjusting Licenses and Dues
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
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📌 Desktop Property Claims Examiner – Hybrid – New Westminster, British Columbia, Canada
🏢 Davies Group
📍 British Columbia
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