Become a pivotal Customer Lead at cube in Toronto, focusing on exceptional client experiences within the regulatory technology sector. You will manage project delivery and build strong client relationships from start to finish.

In this full time role, you will serve as the key liaison for cube’s clientele, overseeing the implementation process and transitioning projects to routine operations. Your collaborations with internal teams enable you to address compliance goals for financial institutions, ensuring high satisfaction and engagement rates.

Key Responsibilities:
• Oversee client implementation from agreements to project completion
• Nurture client relationships, ensuring satisfaction and engagement
• Facilitate workshops and meetings for updates and feature showcases




• Identify and resolve potential challenges proactively
• Champion client needs within the organization for product feedback

Requirements:
• Experience in managing technology transformations in financial services
• Familiarity with risk and compliance implementation projects
• Expertise in Agile, DevOps, and Waterfall methodologies
• Proficient in JIRA for project management
• Ability to lead diverse stakeholder groups effectively

Contribute your project management, regulatory knowledge, and client advocacy skills to enhance cube's client relations.
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📌 Customer Lead in Regulatory Technology (Ontario)
🏢 Cube
📍 Ontario