Lead the operations for IRIS as the Director of Operations - West, driving performance and operational excellence in the growing network of boutique clinics. Engage with teams to achieve exceptional patient experiences and commercial success.

In this field-based leadership role, you will oversee approximately 60 boutique clinics across four provinces. You’ll connect corporate strategy with field execution, mobilizing teams to meet growth objectives while fostering a culture of accountability and innovation. Your impact will be felt as you support marketing initiatives and drive the implementation of best practices.

Key Responsibilities:
• Lead teams to achieve operational and performance goals
• Connect senior leadership to store operations effectively




• Analyze business performance for continuous improvement
• Support rollout of training and marketing strategies
• Promote cutting-edge and accountable team culture

Requirements:
• Strong field presence with leadership experience
• Excellent communication and coaching skills
• Proficient in managing multi-site operations
• Skilled in translating strategy into measurable outcomes
• Passionate about customer experience and people development

Shape the future of vision care through operational leadership, innovation, and exceptional patient service at IRIS.
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📌 Director of Operations for IRIS West (British Columbia)
🏢 IRIS
📍 British Columbia