Elevate your insurance career as an Elite Case Coordinator with Manulife in Waterloo, Ontario. Provide proactive support to advisors and corporate accounts in a hybrid work model.

In this role, you will build robust relationships with your assigned branches, ensuring timely processing of life insurance applications. Key responsibilities include consistently following up on cases and anticipating customer needs through effective communication. You will take ownership of assigned files, addressing any challenges that arise during the application process.

Key Responsibilities:
• Build one-to-one relationships with branches
• Follow up on pending cases proactively
• Anticipate customer needs and perform outbound communications




• Own assigned files and resolve processing issues
• Liaison with internal departments for case support

Requirements:
• Excellent verbal and written communication skills
• Proven customer service and interpersonal abilities
• Adaptability to ongoing changes in processes
• Detail-oriented organizational skills
• Knowledge of individual life insurance terms is a plus

Make a significant impact by providing outstanding support as part of Manulife's dedicated team.
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📌 Elite Case Coordinator at Manulife (Nova Scotia)
🏢 Manulife
📍 Nova Scotia