Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary
Director – Agentic Trust Strategy

Overview
The Director, Agentic Trust Strategy is responsible for defining and driving the Agentic Trust strategy and governance across all Security Solutions Organization (SSO) verticals, including Identity & Fraud, Cybersecurity, and Disputes & Experience.

This role leads the evolution of the current Agentic Trust strategy, including expansion to multi-rail channels and initiatives prioritization. It ensures disciplined execution and governance of the strategy, aligning stakeholders across Product, Technology, and Business functions.

Role Responsibilities
Product Strategy & Portfolio

Define and drive the Agentic Trust strategy, aligned to business priorities and market opportunities

Own initiatives prioritization, including trade-offs across initiatives to maximize impact and value

Translate strategic objectives into clear priorities and execution plans

Innovation & Capability Development

Identify and incubate new Agentic Trust capabilities and use cases

Partner with product and engineering teams to influence roadmap direction and solution design

Support alignment of innovation efforts with commercialization priorities

Execution & Delivery

Drive execution across product, engineering, and risk teams

Ensure initiatives progress against defined goals, timelines, and success measures

Resolve cross-functional dependencies, risks,



and blockers

Governance & Execution Discipline

Establish and manage prioritization, tracking, and governance processes

Ensure visibility into progress, risks, and decision-making across initiatives

Stakeholder Engagement

Align and influence stakeholders across product, technology, and business teams

Lead senior-level updates, providing clear insights on priorities, progress, and risks

Thought Leadership

Contribute to the development of Agentic Trust narrative and market positioning

Partner with communications and marketing to support external thought leadership

All About You

Experience leading program strategy or portfolio management in complex, technology-driven environments with clear ownership of multi-initiative portfolios

Proven track record shaping strategy at scale, including defining multi-year roadmaps and making prioritization trade-offs across competing initiatives

Strong ability to operate at the intersection of strategy, product, and technology, influencing roadmaps without direct ownership

High degree of executive presence and stakeholder influence, including experience engaging and aligning senior leadership in matrixed organizations

Structured thinker with strong governance discipline, able to establish prioritization frameworks, track progress, and drive decision-making at program level

Experience incubating and scaling recent capabilities or innovations, from concept definition through early-stage validation

Strong communication and narrative skills,



with the ability to translate complex strategies into clear executive messaging and thought leadership

Experience with agentic commerce, AI-driven systems, or emerging digital ecosystems

Comfort operating in fast-paced, ambiguous environments, with a bias toward action and outcomes

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges
Toronto, Canada: $150,000 - $234,000 CAD

Vancouver, Canada: $150,000 - $234,000 CAD

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📌 Director – Agentic Trust Strategy (British Columbia)
🏢 Mastercard
📍 British Columbia