Medical Program Manager

Vanquish Brands Inc.

Agassiz, British Columbia, Canada

Full-Time | Permanent

Help Build the Future of Medical Cannabis in Canada

Vanquish Brands is one of Canada’s fastest-growing cannabis companies and the parent company behind Pistol and Paris, Bonkers Cannabis, Vanquish Direct, and Vanquish Medical.

With a newly licensed national medical platform, we are looking for an exceptional
Medical Program Manager
to help launch, operate, and grow Vanquish Medical.

This is not a traditional healthcare administration role. We are looking for an entrepreneurial, highly organized individual who wants to build something meaningful from the ground up and play a key role in the future growth of our medical division.

About the Role

The Medical Program Manager will be responsible for the day-to-day operation of Vanquish Medical and will serve as the primary liaison between patients, healthcare practitioners, fulfillment teams, compliance personnel, and company leadership.

The successful candidate will help create systems, build relationships, improve patient experiences, and contribute directly to the growth of the medical business.

This is a unique opportunity to join a rapidly growing company and help shape a new division from its early stages.

What You’ll Be Responsible For

Patient Registration & Onboarding

- Review and approve new patient registrations
- Verify patient documentation and medical authorizations
- Coordinate prescription transfers
- Ensure accurate and compliant patient records

Patient Support & Care

- Manage patient inquiries via phone and email
- Guide patients through the ordering process
- Assist with prescription renewals
- Deliver an exceptional patient experience

Medical Program Administration

- Maintain patient accounts and authorizations
- Track prescription expiry dates
- Monitor purchasing limits and compliance requirements
- Manage medical program documentation and reporting

Order Management

- Review patient orders for eligibility and accuracy




- Coordinate with fulfillment and warehouse teams
- Monitor order processing and shipping performance
- Assist with order-related inquiries and resolutions

Clinic & Healthcare Practitioner Relationships

- Support relationships with healthcare practitioners and clinics
- Coordinate incoming patient referrals
- Assist with educational and outreach initiatives
- Help expand Vanquish Medical’s referral network

Program Growth & Development

- Develop SOPs and internal processes
- Support patient retention initiatives
- Assist with compassionate care and veteran-focused programs
- Identify opportunities to improve operations and patient satisfaction

Reporting & Analytics

Track and report on:

- Active patients
- New registrations
- Prescription renewals
- Medical revenue
- Average order value
- Repeat purchase rates
- Patient retention metrics

What We’re Looking For

Preferred Experience

- Medical cannabis industry experience
- Healthcare administration
- Pharmacy, clinic, or patient support experience
- Customer success or account management experience
- Regulatory or compliance experience is an asset

Skills

- Exceptional organizational skills
- Strong communication abilities
- High attention to detail
- Professional, empathetic, and patient-focused mindset
- Ability to manage multiple priorities
- Self-motivated and entrepreneurial approach
- Strong computer and software proficiency

Why Join Vanquish Brands?

Join one of Canada’s fastest-growing cannabis companies

Help build a national medical platform from the ground up

Work directly with senior leadership

Significant opportunity for career growth and advancement

Competitive compensation and benefits package

Be part of a team that values innovation, accountability, and execution

Compensation

$55,000 - $65,000 annually

Plus benefits and future growth opportunities.

Location:

Agassiz, BC (In office)

If you’re excited by the opportunity to build, lead, and grow a medical cannabis program while making a meaningful impact on patients across Canada, we’d love to hear from you.

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📌 Medical Program Manager (Agassiz)
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