Lead transformative learning and quality initiatives with Southern Cross Health Insurance. As a Capability and Quality Lead, you'll modernize learning practices and enhance member outcomes.

This experienced role focuses on reshaping how employee capabilities are developed and delivered in a member-centric workplace. You'll guide the strategy for capability development, quality assurance, and onboarding using innovative adult learning principles. Your leadership will foster high-performing teams and enhance productivity through data-driven insights and tailored blended-learning solutions.

Key Responsibilities:



• Lead capability and quality strategy development • Design innovative blended learning solutions • Maintain and define quality and capability standards • Analyze performance data to identify trends • Develop specialist teams in learning and onboarding

Requirements: • Strong leadership and coaching experience • Expertise in instructional design and quality assurance • Understanding of adult learning principles • Experience in transforming learning functions • Continuous improvement mindset and creativity

Drive impactful change in capability and quality to empower members and enhance your team's performance at Southern Cross Health Insurance. #J-18808-Ljbffr

📌 Capability and Quality Lead at Southern Cross (Hamilton)
🏢 Southern Cross Health Insurance
📍 Hamilton