The Product Owner Senior Business Analyst is a strategic leadership role responsible for defining product vision, shaping multi-year roadmaps, and driving end-to-end delivery of complex, high-impact initiatives across Citi.This role combines product ownership, advanced business analysis, and program leadership, with accountability for multiple concurrent initiatives. The SVP acts as a trusted advisor to senior leadership, ensuring alignment between business strategy, technology solutions, regulatory requirements, and operational execution.Key ResponsibilitiesProduct Vision, Strategy & RoadmapDefine, articulate, and evolve a clear product vision aligned with Citi's strategic objectives, client needs, and regulatory prioritiesDevelop and own multi-year product roadmaps, balancing strategic transformation with tactical deliverablesContinuously assess emerging technologies and business needs, recommending innovative solutions and system enhancementsEvaluate industry trends, IT developments, and competitive landscape to inform strategic directionEnd-to-End Delivery & Initiative OwnershipOwn and drive end-to-end delivery of complex, high-impact programs from ideation through implementation and optimizationProvide input across the development lifecycle, including defining system scope, objectives, and required enhancementsManage multiple concurrent initiatives, ensuring alignment on scope, schedule, dependencies, and outcomesProactively identify risks, impacts, and dependencies, and drive mitigation strategiesSenior Stakeholder Management & CommunicationServe as the primary interface with senior stakeholders (Managing Directors, business heads, and technology leadership)Build strong partnerships across business, operations, technology, risk, and compliance organizationsLead executive-level communications, including steering committees, business reviews, and strategic updatesPrepare and deliver clear, concise, and impactful presentations and reports on program status, risks, and strategic implicationsTranslate complex technical concepts into business-friendly insights for non-technical audiencesProactively manage expectations and communicate changes in scope, timeline, or budgetBusiness Analysis & Solution LeadershipLead requirements elicitation, analysis, and documentation across business, functional, and non-functional areasProduce high-quality artifacts including BRDs, FRDs, user stories, acceptance criteria, process flows, and data mappingsEnsure requirements are traceable, testable, and compliant with regulatory standardsProvide in-depth, interpretive analysis to define problems, develop innovative solutions,



and influence strategic decisionsConsult with business clients to define functional specifications and align solutions with organizational goalsSupport UAT validation, ensuring delivered solutions meet business needsTechnology & Data LeadershipPartner with technology teams to define and deliver scalable solutions aligned with enterprise architectureWork with database technologies (e.G., SQL, MongoDB) to support data analysis, integration, and solution designEvaluate and recommend system alternatives and enhancements based on business process analysis and industry standardsIdentify and drive opportunities for Generative AI adoption to improve efficiency, insights, and product innovationKYC & Client Lifecycle ManagementLead and support KYC processes and systems, ensuring regulatory compliance and operational excellenceLeverage expertise in Fenergo to optimize client onboarding, lifecycle management, and KYC workflowsDrive enhancements to improve client experience, efficiency, and compliance outcomesRisk, Controls & GovernanceIdentify, assess, and communicate risks and impacts, providing well-defined mitigation strategiesEnsure adherence to Citi's risk and control frameworks, policies, and regulatory requirementsAppropriately assess risk in all business decisions, considering impact on firm reputation, clients, and assetsDrive transparency through effective escalation, reporting, and management of control issuesDelivery Execution & Process ExcellenceExecute initiatives using Agile, Waterfall, or hybrid methodologiesEnsure delivery quality, timeliness, and alignment with business objectivesContinuously improve delivery processes, governance frameworks, and operating modelsTeam Leadership & People ManagementSupervise day-to-day team activities, including resource management, work allocation, and performance oversightMentor and coach team members to build strong business analysis and product capabilitiesFoster a high-performance culture focused on accountability, collaboration, and innovationQualificationsExperience10+ years in financial services, preferably within a global banking environmentProven experience in product ownership, senior business analysis, and program deliveryDemonstrated success managing large-scale,



multi-initiative transformation programsStrong experience interacting with senior executive stakeholdersSkillsExpertise in product strategy, roadmap management, and SDLC methodologiesStrong analytical and problem-solving capabilities with interpretive thinkingExcellent communication and executive presentation skillsDeep understanding of regulatory, risk, and control environmentsStrong influencing, negotiation, and decision-making skillsPreferredExperience with KYC, client lifecycle management, and FenergoFamiliarity with data platforms (SQL, MongoDB) and AI-driven solutionsKey CompetenciesStrategic vision & roadmap ownershipExecutive stakeholder influenceEnd-to-end ownership mindsetStrong analytical rigor and innovationLeadership in a complex, matrixed organizationSuccess MetricsSuccessful execution of roadmap aligned to strategic prioritiesDelivery of multiple initiatives on time and within scopeStrong stakeholder alignment and executive confidenceMeasurable business value and operational improvementCompliance with regulatory, risk, and control frameworksEducationBachelor's degree/University degree or equivalent experienceMaster's degree preferredJob Family Group: TechnologyJob Family: Business Analysis / Client ServicesTime Type: Full timePrimary Location Full Time Salary Range: $145,100.00 - $217,700.00Most Relevant SkillsOther Relevant SkillsAutomated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.This job opening is for an existing job vacancy.Citi is an equal prospect employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi's EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr

📌 Product Owner Senior Business Analyst - Senior Vice President (Mississauga)
🏢 Citi
📍 Mississauga