Lead transformative customer journeys with AWS Canada as a Senior Customer Success Manager focusing on strategic ISV partnerships. Drive success for clients navigating AI and Cloud transformations with impactful, tailored strategies.As a key member of the Independent Software Vendor (ISV) team, you will manage a select portfolio of strategic Canadian ISVs. Your focus will be on fostering long-term competitive advantages by aligning customer goals with innovative AWS solutions.



The role involves guiding these clients through complex transitions to embrace cloud and AI capabilities effectively.Key Responsibilities:Manage success of a small set of strategic ISV accountsLead alignment sessions and executive briefingsSupport ISVs in building cloud and AI maturityFacilitate generative AI adoption across clientsServe as the liaison between ISVs and AWS teamsRequirements:5+ years in leading technical or engineering programs2+ years of customer-facing experienceProven ability to manage complex transformation projectsExperience with cloud migration and AI solutionsBilingual in French and English for Quebec locationBring your strategic expertise and passion for customer success to help shape the future of creative software solutions in Canada.#J-18808-Ljbffr

📌 Senior Customer Success Manager At Aws Canada (Montreal)
🏢 Amazon Web Services (AWS)
📍 Montreal