Job Description Experience Required: 68 Years Work Model: Hybrid 3 Days/Week in office (as per client RTO guidelines) Mandatory Skills Property & Casualty (P&C;) Insurance Microsoft Excel Communication Skills Team Collaboration Mandatory Requirements 68 years of experience in Property & Casualty (P&C;) Insurance Multilingual proficiency in English and French (spoken and written) Experience in: Policy Administration Policy Servicing Insurance Operations Ability to interpret: Insurance Policies Endorsements Policy Documentation Strong proficiency in: Microsoft Excel MS Office/Productivity Tools Excellent communication and stakeholder management skills Ability to work accurately in a process-driven environment Valuable-to-Have Skills Knowledge of the Canadian Property & Casualty Insurance Market Experience with Guidewire Policy
Center or similar Policy Administration Systems Understanding of insurance compliance and regulatory requirements Proficiency in Microsoft Office applications Key Responsibilities Add, modify, delete, and validate policy data for successful migration into the target Policy Administration Platform.
Compare source system records with target system data and perform necessary corrections.
Validate: Policy information Endorsements Coverages Limits Deductibles Other policy attributes Investigate and resolve policy conversion exceptions and errors.
Monitor policy conversion queues and take corrective action on failed/errored policies.
Support policy renewals by ensuring timely completion of policy conversion activities.
Perform quality assurance checks and validation activities according to established QA frameworks.
Ensure data accuracy, completeness, and compliance with client requirements.
Document exceptions, risks, and issues identified during conversion activities.
Participate in: Audits Performance reviews Quality management programs Maintain daily production and progress reports.
Track and report KPIs and SLA performance metrics.
Collaborate with stakeholders to resolve policy-related queries and escalations.
Essential Skills Property & Casualty (P&C;) Insurance Microsoft Excel Communication Teamwork Desirable Skills Guidewire Policy
Center Canadian P&C; Insurance Market Knowledge Insurance Compliance & Regulatory Knowledge Microsoft Office Suite Primary Keywords Property & Casualty Insurance Policy Administration Policy Servicing Insurance Operations Microsoft Excel Guidewire Policy
Center Policy Conversion Policy Validation Endorsements Coverages Deductibles Insurance Compliance Quality Assurance KPI SLA English French Stakeholder Management Canadian P&C; Insurance Requirements 60-70