Our Telecommunications client is seeking a Senior Business Analyst (10+ years) to support customer operations initiatives within telecom environments Join a high-visibility engagement improving customer operations for a major telecommunications entity.

The role bridges network operations, system development, and IT infrastructure groups to streamline integration and delivery.

Candidates will leverage their telecom domain expertise to align business analysis and architecture with operational outcomes.

This position offers the chance to facilitate collaboration across multiple technical and functional teams.





Must Haves 10+ years in Business Analysis for telecommunications environments Experience implementing and operating in the customer operations segment Ability to act as a facilitator between network operations , system development , and IT infrastructure Nice to Have Exposure to cross-functional stakeholder management Responsibilities Facilitate collaboration between network operations, system development, and IT infrastructure teams Support ongoing operations in the customer domain within a telecom framework Contribute architecture and business analysis expertise to system integration initiatives Assist in aligning operational processes with technological solutions

📌 Senior Business Analyst (10+ years) to support customer operations initiatives within telecom environments (Ottawa)
🏢 S.i. Systems
📍 Ottawa