Join us as a Service Representative Manager and lead a team dedicated to keeping customer operations running at peak performance.

You''ll oversee service delivery, develop your team, and identify opportunities that drive both customer satisfaction and business growth.

What will you do? Manage a team of service professionals delivering installation, commissioning, and maintenance services Ensure all preventive and corrective maintenance activities meet safety, quality, and performance standards Build strong customer relationships and identify needs that can be met through tailored service solutions Allocate resources effectively and make tactical decisions to achieve operational goals within budget What are the key skills we are looking for? Coaching advanced level; developing your team''s technical and customer service capabilities Customer Orientation advanced level; anticipating needs and delivering solutions that exceed expectations Field Service Management advanced level; coordinating onsite operations and ensuring quality delivery Lead Generation advanced level; spotting opportunities and converting customer conversations into growth Maintenance and Repair advanced level; overseeing complex troubleshooting and corrective actions Preventive Maintenance advanced level; ensuring proactive service schedules that maximize uptime Resource Management advanced level; allocating people and materials to meet service commitments Technical Documentation advanced level; maintaining accurate records that support compliance and quality What qualifications will make you successful? Proven ability to lead, motivate, and develop high-performing teams Solid decision-making skills with the confidence to resolve escalated issues independently Excellent communication and relationship-building skills with customers and colleagues Safety-first mindset with a commitment to operational excellence and continuous improvement

📌 Service Manager (Quebec City)
🏢 Schneider Electric
📍 Quebec City