Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Work setting Research and development institution Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Security and safety Basic security clearance Work conditions and physical capabilities Fast-paced setting Attention to detail Sitting Personal suitability Accurate Client focus Initiative Organized Team player Screening questions Do you have experience working in this field? Workplace information Hybrid Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

📌 user support technician (Bowser)
🏢 Moksha Research
📍 Bowser