Education: Exprience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Provide customer service Manage incidents Employment terms options Early morning Evening Experience 1 year to less than 2 years Employment terms options Shift Morning Night Day Support for persons with disabilities Offers mentorship,



coaching and/or networking opportunities for persons with disabilities Support for newcomers and refugees Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Support for youths Offers on-the-job training tailored to youth Support for Veterans Offers mentorship, coaching and/or networking opportunities for Veterans Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Support for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Supports for visible minorities Offers mentorship programs that pair members of visible minorities with experienced employees Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week

📌 user support technician (Sarnia)
🏢 Progressive Auto Sales
📍 Sarnia