Date daffichag e / Date Posted: 2026-07-02 Pays / Country: Canada Emplacement / Location: CA-QC-LONGUEUIL-J01 ~ 1000 Blvd Marie-Victorin ~ J01 BLDG Titre du poste: Professionnel du commerce mondial Service Client propos de Pratt & Whitney Canada Pratt & Whitney Canada (P&WC;) est un leader mondial de linnovation arospatiale, dont le sige social est situ Longueuil, au Qubec, depuis 1928.

Nous concevons et fabriquons des moteurs daronefs de nouvelle gnration qui propulsent la plus grande flotte mondiale davions et dhlicoptres dans les segments de laviation daffaires, de laviation gnrale et de laviation rgionale.

Depuis prs de 100 ans, nos quipes sont lavant-garde des technologies de propulsion, repoussant les limites afin de rendre nos moteurs plus performants et fiables.

Nos moteurs soutiennent des missions essentielles, du transport de passagers et de marchandises aux services mdicaux durgence, aux oprations humanitaires et la lutte contre les feux de fort, partout dans le monde.

Un employeur de choix Pratt & Whitney Canada a t reconnue comme lun des meilleurs employeurs au Canada en 2026 selon Forbes, et ce, pour une 11e anne conscutive.

Lentreprise sest galement classe au premier rang des employeurs de lindustrie de larospatiale et de la dfense au pays.

De plus, notre sige social figure toujours parmi les meilleurs employeurs de la rgion de Montral.

Ensemble, ces distinctions confirment notre rputation demployeur de choix Montral, au Canada et lchelle mondiale.

Pourquoi rejoindre lquipe? La mission du groupe de Gestion du Commerce International (GT) du Service Client est dassurer que les requis relis aux diffrentes lois du commerce international sont rencontres par les diffrents dpartements et sont intgrs ou automatiss le plus possible dans leurs processus daffaires afin den assurer la robustesse et de prvenir les violations des lois.

Ceci implique une comprhension de lorganisation Service Client en entier et des risques auxquels chaque dpartement fait face.

Ceci implique aussi de crer, grer et amliorer les processus spcifiques GT servant supporter lefficacit des transactions avec les clients, partenaires et fournisseurs de P&WC.;

Ces processus incluent lapplication proactive pour des permis et licences dimportation et dexportation, lidentification de stratgies pour la rtention des donnes, lidentification de la classification de produits et de donnes techniques, et tablir une stratgie de formation pour tous les employs du Service Client.

En joignant notre quipe GT dans lorganisation du Service Client, vous joindrez une quipe dynamique oriente projet, ddie faire en sorte que P&WC; ait un programme de GT de 1re classe mondiale.

Il sagit dun poste idal pour relier les comptences lgales et de gestion.

Lquipe laquelle vous vous joindrez des profils diversifis (ingnierie, droit, communication, gestion, etc.) et est localise dans plusieurs pays (surtout Longueuil, mais aussi aux tats-Unis, Singapour, en Pologne, en Angleterre, au Brsil et en Inde).

Le poste est temps plein du lundi au vendredi selon des horaires flexibles Longueuil et seffectue exclusivement en prsentiel. quoi ressemblera votre quotidien? Diriger des projets de conformit en travaillant avec les diffrents membres de lquipe au Canada, aux tats-Unis et linternational.

Contribuer au dveloppement et lamlioration continue des processus GT et du travail standard.

Coordonner limplmentation dans lorganisation Service Client de nouveaux requis dfinis par RTX (Raytheon Technologies Corporation) et P&WC.;

Former le personnel sur les requis GT et les changements de politique ou de rglementation.

Amliorer les connaissances gnrales GT travers diffrentes units daffaire du Service Client.

Diriger stratgiquement et fonctionner en tant que go to du commerce international pour diffrents dpartements du Service Client.

Sassurer de lenvoi de commodits dans diffrents systmes.

Participer aux investigations internes relies aux violations de la loi ou de la politique GT et gnrer des actions correctives pertinentes et prvenants les erreurs et contribuer aux divulgations volontaires envoyes aux gouvernements amricains, canadiens ou dautres pays.





Grer le programme Focal GT Customer Service Aider laborer des plans et des initiatives de formation en fonction des exigences de formation.

Collaborer avec le dpartement Lgal et les autres dpartements GT de P&WC; afin daligner, simplifier et gnrer des synergies travers la compagnie.

Quest-ce quil vous faut pour russir? Incontournables: Baccalaurat avec 3 5 ans dexprience Matrise avec 2 4 ans dexprience Domaine: Gestion, Ingnierie, Droit Atouts: Connaissance de SAP, GTS, CRM, Excel, Power

Point Ce poste sinscrit dans un milieu de travail francophone, nanmoins il ncessite une trs bonne connaissance de langlais pour lire et comprendre, sur une base quotidienne, de la documentation et des termes techniques qui peuvent maner dorganisations internationales, ainsi que pour crire et communiquer en anglais avec des clients, des fournisseurs ou des collgues internationaux.

Ce que nous offrons Programme de rgime de retraite et dpargne avec cotisation de lemployeur Programme dassurance collective Possibilits davancement (progression de carrire) Programme de mrite ou programme de reconnaissance Programme de sant et bien-tre, y compris la tlmdecine Club rcratif et sportif Garderies proximit Accessibilit en transport ou programme de transport en commun et stationnement gratuit Travailler chez Pratt & Whitney Canada Le masculin est utilis sans discrimination et uniquement dans le but d''allger le texte.

Nous tudierons la demande demploi de tous les candidats qualifis.

Chez Pratt & Whitney Canada, nous allions passion, audace et rigueur pour concevoir, fabriquer et entretenir les moteurs daronefs les plus avancs et les plus fiables au monde.

Notre travail et la qualit de nos produits contribuent au succs de nos clients, qui leur tour sauvent des vies, soutiennent le commerce connectent les communauts et protgent les liberts.

Chez Pratt & Whitney Canada, vous avez loccasion de faire une diffrence tous les jours; Il suffit de lever les yeux. tes-vous prt vous dpasser? ******************************** Job title: Global Trade Specialist - Customer Service About Pratt & Whitney Canada Pratt & Whitney Canada (P&WC;) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928.

We design and manufacture next-generation aircraft engines that power the worlds largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable.

Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice Pratt & Whitney Canada was named one of Canadas Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition.

Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country.

In addition, our headquarters continues to be recognized among the top employers in the Montreal region.

Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why join our team? The mission of the Customer Service Global Trade (GT) Group is to ensure the requirements related to international trade laws from different jurisdictions are met in the different departments of Customer Service and are embedded or automated as much as possible in the business processes to ensure mistake proof gates are in place and prevent any violations of the here mentioned laws.

This entails an understanding of the Customer Service organization as a whole and of the risks that each department faces.

This also entails creating,



managing and improving GT-specific business processes to support the efficiency of P&WCs; dealings with their customers, suppliers and partners.

Such processes include getting proactively the required export and import licenses & permits, identifying record-retention strategies or assessing the classification of products or of technology and establishing a training strategy for all Customer Service employees.

By joining our GT team in the Customer Service organization, you will be joining a dynamic project oriented team dedicated to making P&WC; best in class in GT.

An ideal job position to leverage legal and business skills and interests in a fast pace and thriving customer focused environment.

You will be joining a team of people with diverse backgrounds (engineering, communication, law, business, etc.) located worldwide (mainly Longueuil, but also in Singapore, Poland, USA, UK, Brazil and India).

This is a full-time position from Monday to Friday with flexible schedule, based in Longueuil , and performed exclusively on-site.

What your day will look like / Specific Responsibilities: Lead compliance/business projects leveraging other Global Trade (GT) Professionals located throughout the Customer Service organization namely in Canada, U.S. and internationally.

Contribute to the development and continuous improvement of GT processes and standard work.

Coordinate the implementation of RTX (Raytheon Technologies Corporation) and P&WC; GT requirements into Customer Service business processes.

Train Customer Service business personnel on GT requirements and policy/regulatory changes.

Reinforce GT general awareness throughout Customer Service business units.

Strategically lead and function as the ''go-to'' point of contact for GT across various Customer Service departments.

Ensure the smooth shipment of commodities through different DT systems.

Participate in internal investigations related to GT escapes/violations and seek meaningful corrective actions and mistake proof solutions as well as contribute to Voluntary Disclosures made to the U.S., Canadian or other foreign governments as applicable Manage the GT Focal program.

Assist in developing training plans and initiatives based on the training requirements Collaborate with the Legal department and other P&WC; GT business specific teams to align, streamline and create synergies and cross-company efficiencies.

What do you need to be successful: Bachelor degree with 3 to 5 years experience Master degree with 2 to 4 years experience Areas of Study: Management /Engineering / Law Assets: Experience with SAP, xClass, GTS, CRM, Excel and Power

Point This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What do we offer? Pension and savings plan with employer contributions Group insurance program Opportunities for advancement (career progression) Merit or recognition program Health and wellness program, including virtual health care Recreational and sports club Nearby daycares Transportation accessibility or public transit program and free parking Working at Pratt & Whitney Canada The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read.

We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world.

Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every dayjust look up.

Are you ready to go beyond? Si vous postulez un emploi via notre page Carrires , l''utilisation de vos informations personnelles par RTX est rgie par .

Cliquezci-dessouspour slectionner la version dans la langue de votre choix.

📌 Professionnel du commerce mondial / Global Trade Specialist (Longueuil)
🏢 Raytheon Technologies
📍 Longueuil