Role: Coordinate heavy equipment sales activities and respond to various requests from sales representatives and customers.
Answer telephone inquiries from sales representatives and customers.
Receive customers who come to the office, if necessary.
Develop and maintain good business relations with customers and manufacturers.
Maintain an up-to-date contact database in collaboration with sales representatives.
Define standards and standardize sales procedures.
Update and correct quotations and contracts issued by sales reps, and forward special requests from reps to manufacturers.
Organize business meetings at the office with customers and inform them of the heavy equipment distributed and offered by SMS Equipment.
Invite customers to visit the branch workshop.
Plan and coordinate, with shop personnel, the preparation of machines sold according to established priorities and procedures.
Prepare cost sheets for submission to sales representatives and customers.
Create sales reports to analyze data and make decisions accordingly.
Analyze sales volumes and profit margins for heavy equipment.
Make proposals to improve sales performance and demonstrate results through statistics.
Perform any other related tasks as requested by management.
Academic background D.E.C in administration or equivalent.
Technical and product knowledge: Knowledge of heavy equipment preferred.
Experience required: Three (3) years'' experience in a similar position.
Computer skills: Proficiency in MS Office software (Word, Excel).
Bilingual (French, English) both written and spoken.
Other skills: Initiative, autonomy, organizational and planning skills.
Excellent customer service skills.
Now''s the time to join SMS Equipment! Our company is one of the largest Komatsu dealers in the world, and we owe our continued growth to the skills and motivation of employees committed to excellence.
If you''d like to work for a energetic company where your opinion, ideas and participation are valued, apply today.