Sales Consultant- Community Outreach

Retirement Living Community
Haldimand-Brant Area

Build Meaningful Connections. Help Seniors Find Their Next Home.

Our client is a premium retirement living community committed to delivering exceptional hospitality, personalized service, and an outstanding resident experience. We are seeking a dynamic and relationship-driven Sales Consultant to support occupancy growth and guide prospective residents and families through one of life’s most important transitions.

This is an exciting opportunity for a compassionate sales professional who thrives in a people-focused environment and enjoys building lasting relationships within the community.

The Prospect

As the Sales Consultant, you will play a key role in driving occupancy through lead generation, relationship management, tours, community outreach, and personalized follow-up. You will work closely with prospective residents and families, helping them navigate retirement living options with confidence and care.

You’ll be joining a collaborative team in a warm, upscale environment where service excellence and resident experience are top priorities.

In This Role, You Will:

Drive Occupancy & Sales

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Manage and nurture leads through the full sales cycle

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Conduct personalized tours showcasing the lifestyle, amenities, and services offered within the residence

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Follow up consistently with prospects and referral sources to support move-ins and occupancy goals

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Maintain accurate records within the CRM system

Build Relationships

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Develop robust relationships with prospective residents, families, and community partners

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Serve as a trusted advisor throughout the decision-making process

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Deliver a compassionate and consultative sales approach focused on understanding individual needs

Community Outreach & Networking

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Build relationships with healthcare professionals, hospitals, retirement networks, and local organizations

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Participate in community events, marketing initiatives, and networking opportunities

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Support local outreach strategies to increase awareness and generate current leads

Deliver an Exceptional Experience

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Ensure every interaction reflects professionalism, warmth, and hospitality

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Collaborate closely with operational and leadership teams to support a seamless resident transition

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Contribute to a positive and welcoming residence culture

What We’re Looking For:

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Proven experience in sales, relationship management, or customer service

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Experience within retirement living, senior housing, healthcare, hospitality, real estate, or luxury service environments considered a strong asset

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Exceptional interpersonal and communication skills

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Strong organizational and follow-up abilities

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Ability to build trust and create meaningful relationships

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Self-motivated with a passion for achieving occupancy and sales goals

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Comfortable working in a fast-paced, people-centered environment

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Experience using CRM systems is an asset

Preferred Background:

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Retirement Living Sales Consultant

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Senior Living Advisor

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Healthcare or Hospitality Sales

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Community Outreach or Business Development

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Luxury hospitality or relationship-focused sales experience

Why Join:

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Opportunity to work within a premium retirement community

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Competitive compensation package with bonus potential

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Supportive and collaborative leadership team

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Meaningful work helping seniors and families during important life transitions

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Stable and growing organization with career growth potential

If you are passionate about relationship-driven sales and creating exceptional experiences for seniors and their families, we would love to hear from you.

📌 Sales Consultant - Community Outreach (Canada)
🏢 Important Group
📍 Canada