Housekeeping Recruitment and Training Manager

Fairmont Chateau Lake Louise, Alberta offers a role that blends passion for outdoor activities with a career focused on service excellence. The Housekeeping Recruitment & Training Manager will attract, onboard, and develop exceptional Housekeeping talent in alignment with Fairmont’s luxury brand standards.

Responsibilities

- Lead end-to-end recruitment for Housekeeping positions, ensuring staffing levels support operational demands and seasonal fluctuations.
- Screen, interview, and select candidates who demonstrate alignment with Fairmont service culture, attention to detail, and professionalism.
- Oversee onboarding processes to ensure a seamless and welcoming experience for new colleagues.
- Design, implement, and continuously enhance Housekeeping training programs aligned with Fairmont brand standards, LQA standards, and health & safety regulations.
- Ensure consistent training on luxury service behaviors, guest engagement, cleanliness standards, and operational procedures.
- Identify skill gaps and implement corrective training plans to address performance opportunities.
- Act as a coach and mentor to colleagues, providing ongoing feedback and development support.
- Collaborate closely with the Housekeeping Leadership team and the Talent Acquisition team to align recruitment and training priorities with business needs.

Qualifications

- Minimum 1 year’s experience in Housekeeping Leadership.
- Experience with recruitment processes, applicant tracking systems, and databases.
- Working knowledge of employment law, immigration, and related legislation considered an asset.
- Degree or diploma in hospitality management an asset.
- Demonstrated knowledge of Microsoft Office (Outlook, Teams, Excel, and Word) required.

Perks

- Subsidized staff accommodation on-site for full‑time status employees.




- One complimentary meal per shift in the staff cafeteria (additional meals can be purchased for $5/meal).
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits such as Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender‑Affirmation (Lifetime maximum of $10,000) for full‑time permanent status employees.
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full‑time permanent status employees.
- Employee travel program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
- Access to the Mountain Explorer Travel Program – Discounted room rates and 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability).
- Opportunity to develop talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor.

Visa Requirements

Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Application

Whether you are just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL. [email protected]

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities.

We welcome applications from all qualified candidates.

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📌 Housekeeping Recruitment and Training Manager Based in Lake Louise Jasper AB (Edmonton)
🏢 The Fairmont Jasper Park Lodge
📍 Edmonton