Take your Service Now expertise to the next level as a Technical Lead in a fully remote role. Drive outstanding solutions through deep technical knowledge and hands-on experience in enterprise environments.
We are seeking a Service Now Technical Lead with at least five years of experience in designing and implementing Service Now solutions. The ideal candidate has extensive hands-on experience with Service Now CMDB, ITOM Discovery, and complex platform initiatives.

You'll lead critical project phases, ensuring successful implementations and optimal system performance.

Key Responsibilities:

- Design Service Now solutions tailored for enterprise needs
- Lead CMDB implementation projects for maximum impact




- Configure Service Now including import sets and APIs
- Facilitate requirements workshops with stakeholders
- Document technical processes and operational runbooks

Requirements:

- Minimum five years of Service Now experience
- Three years of CMDB and ITOM hands-on involvement
- University degree in IT or related field
- Service Now certifications preferred
- Strong understanding of ITIL and data management practices

Leverage your technical skills and leadership to enhance the Service Now ecosystem within a remote setting.

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📌 Remote ServiceNow Technical Lead Role (Mississauga)
🏢 MDOS Consulting
📍 Mississauga