Assisted Living Alberta (ALA) is seeking an experienced senior leader to establish and lead a new province-wide portfolio focused on community and social services integration, social work, and system partnerships. As the Senior Operating Officer (SOO), Community, Social Services Integration and Partnerships, you will strengthen connections across healthcare, community, and social service sectors to support coordinated access, timely care transitions, and improved system outcomes.

Reporting to the Executive Lead, Client Navigation and Integration, you will serve as a strategic leader, driving collaboration, enhancing community capacity, and advancing solutions that improve outcomes for individuals, families, and communities.
In this executive leadership role, you cultivate strong relationships across healthcare, community, government, and social service organizations to improve access, care transitions, and coordinated service delivery. The SOO will manage and coach an overall team of approximately 850 positions across social work, partnerships, and integration functions.
As the leader of this new and evolving portfolio, you will have a unique opportunity to influence system transformation by building sustainable partnerships, advancing coordinated access and outreach strategies, and embedding social determinants of health into planning and service delivery.
This position offers an chance to build a high-performing provincial function and improve person-centred transitions across Alberta. The Senior Operating Officer, Community, Social Services Integration and Partnerships provides strategic and operational leadership for the integration of health, community, and social services across Alberta.
Reporting to the Executive Lead, Client Navigation and Integration, the role connects access and transition pathways with community-based supports and broader system planning to reduce avoidable system pressures and improve continuity of care.




The SOO provides strategic and operational leadership to a large, province-wide portfolio including all Social Workers aligned under the Client Navigation and Integration portfolio, organized by program setting and supported through centralized education and practice leadership.
The SOO will manage and coach an overall team of approximately 850 positions across social work, partnerships, and integration functions. The role also oversees partnership and integration functions, including a Director-level portfolio focused on strengthening cross-sector collaboration.
Furthermore, the successful candidate is accountable for building and maturing system partnerships with community and social service organizations, enhancing coordinated access, outreach, and engagement strategies. The position plays a critical role in ensuring that social determinants of health are effectively integrated into care planning and delivery, enabling timelier, person-centred transitions and improved outcomes for individuals and the broader health system.
A master's degree in social work, health administration, public health, community development, or a related field is required. A minimum of 7 years of progressive leadership experience in social work, community services, or healthcare integration is needed for this position.
The successful candidate possesses a demonstrated experience in building community and social services partnerships at a system level. Proven expertise in leading large social work teams and driving practice standardization across care settings.
Experience in social prescribing, community navigation, and integration of social determinants of health into care delivery is required. Certification in community development and project management is preferred. Experience within Alberta's continuing care or community health landscape is an asset.

Familiarity with social work professional standards and regulatory requirements is also preferred.

📌 Senior Operating Officer - Community, Social Services Integration (Edmonton)
🏢 Alberta Health Services
📍 Edmonton