Join the University of Ottawa as a Senior Officer in Academic Administration, dedicated to enhancing student services and support. Provide essential client service and execute administrative tasks effectively in a vibrant educational environment. This role is positioned within Academic Services, focusing on undergraduate studies.

As a Senior Officer, you will be the first point of contact for students, evaluating their needs and implementing interventions. Applicants should bring comprehensive knowledge of academic policies, problem-solving skills, and experience with Microsoft Office Suite. Key Responsibilities:

- Assess and interpret student needs for policy activation
- Plan and support interventions based on diagnostics
- Analyze student files and ensure adherence to deadlines




- Manage student requests for program modifications
- Oversee course selection and registration processes Requirements:
- Postsecondary degree and relevant experience required
- Solid knowledge of academic programs from high school to postgraduate
- Experience in decision-making and problem-solving
- Proficient in Microsoft Office applications
- Bilingual in English and French, both spoken and written Bring your expertise in academic administration and client service to the University of Ottawa, assisting students in achieving their academic goals.

📌 Academic Administration Senior Officer Role (Ottawa)
🏢 University of Ottawa
📍 Ottawa