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Overview

EY is looking for an Account Executive to support the strong growth of our ServiceNow platform, which includes both Professional Services and Software. This key sales role focuses on building customer relationships and expanding the use of ServiceNow within existing and prospective clients. The role is not just about selling technology; it’s about demonstrating how EY can help deliver against customers’ business problems through process improvements and related services centered around the ServiceNow platform and its various modules.

Key Responsibilities

- Engage existing customers and prospect new opportunities to present Professional Solution Offerings.
- Drive new business with focused strategies targeting key accounts and contacts.
- Manage key contact relationships and opportunities in flight with existing customers.
- Serve as the lead point of contact for all customer account management matters, including collaboration with internal team members that may support your account in other areas.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Facilitate contract negotiations and close software and Professional Services sales agreements.
- Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics, such as quarterly sales results and annual forecasts.
- Prepare reports on account status.





Skills and Attributes for Success

- Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C‑level.
- Experience delivering client‑focused solutions aligned with customers’ current and future needs.
- Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.
- Excellent listening, negotiation and presentation abilities.

Qualifications

- 10+ years of experience selling software solutions and professional services.
- Experience creating tailored holistic solutions that go beyond software implementation.
- BA/BS degree in Business Administration, Sales or a relevant field.

Ideal Qualifications

- Knowledge of the ServiceNow ecosystem or similar software knowledge.

Perks

We offer a competitive compensation package that rewards performance and recognizes the value you bring to our business. Our Total Rewards package includes a discretionary bonus program, comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a generous vacation policy, paid personal days (based on province of residence), and a range of programs designed to support your physical, financial and social well‑being. Additional benefits include support and coaching from industry leaders, learning opportunities to develop new skills, and the freedom and flexibility to manage your role in a way that’s right for you.

Salary

- Toronto: $144,000 to $200,000
- London / Waterloo / Ottawa: $121,500 to $171,500
- Vancouver: $160,000 to $240,000

Are you ready to shape your future with confidence? Apply today.

📌 Account Executive - ServiceNow (London)
🏢 EY
📍 London