Join to apply for the Account Manager - Portfolio Sales role at Schindler Elevator Corporation (Canada) . Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all.

The Account

Manager - Portfolio Sales role is based in the BC region and is responsible for managing a variety of existing accounts and developing new ones. Personal targets will be achieved through proactive account management and securing new business opportunities, including growth of Digital Services. Build strong, long‑term relationships with customers, acting as their primary contact for service needs and contract discussions.

Understand each customer’s site, operations, and priorities to tailor maintenance and service solutions that improve safety, uptime, and building performance. Proactively protect and grow the service portfolio by renewing contracts, extending terms, and identifying opportunities for additional services. Convert new installations and expiring warranties into ongoing maintenance agreements by clearly communicating service value and lifecycle benefits.

Promote and upsell digital and value‑added services (remote monitoring, inspections, upgrades) that enhance reliability and customer peace of mind. Conduct regular customer visits, reviews, and presentations to discuss performance, address concerns, and identify improvement opportunities. Respond promptly to customer enquiries and collaborate with service operations and field technicians to resolve issues and ensure a positive customer experience.





Work closely with internal teams to prepare service proposals, quotations, and tenders that align with customer needs and company guidelines. Maintain accurate records in CRM and reporting tools, keeping account status, activities, and opportunities up to date. Monitor contract performance, cancellations, and feedback, and take action to retain customers and improve satisfaction.

Represent the company’s values and safety culture in all customer interactions, promoting trust and long‑term partnership. Customer service, sales, or account management experience. Interest in learning about the industry (experience is a bonus, but not required).

Demonstrated record of identifying recent business and developing pipeline. Ability to develop a strong long‑term sales pipeline.

Experience working with SAP and CRMs would be advantageous. Driver’s licence and willingness to travel.

Competitive

Medical, Dental and Vision Plans — Effective from first day of hire.

Tuition

Reimbursement — Eligible after 6 months of service. Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability.

Create Value for the Customer: Deliver innovative, reliable solutions.

Quality: Ensure excellence in every product and service. Discover more on our career website.

At Schindler

Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status. Entry level Full‑time Sales and Business Development

📌 Account Manager - Contract Sales (Burnaby)
🏢 Schindler Elevator Corporation (Canada)
📍 Burnaby