Job Title: Assistant Property Manager

Reports to: Director of Housing and Tenant Services

Employment Type: Full-Time / Permanent (40 hours/week)

Benefits: UWCRC 2.0 offers a comprehensive benefits package and a supportive, mission-driven work environment.

Position Summary The Assistant Property Manager provides leadership and oversight for the day-to-day operations and performance of UWCRC 2.0’s mixed-income, mixed-use residential and commercial housing portfolio.

The APT will be responsible for in-taking tenant lease applications, reviewing and preparing lease documents, marketing of the residential portfolio and providing administrative support to the Property Team. This position processes and ensures leasing documents, rental rates and activities are completed accurately, timely, efficiently and in compliance with governing bodies and company procedures. You will work independently and effectively as a team member in a fast-paced environment, where customer service is of primary importance.

Respect and professional attitude will be key to success in this role

Qualifications

High school or equivalent

Knowledge of the Residential Tenancy Act is considered an asset

Preferred 3 years’ experience in an administrative support role within the customer service area of hospitality or property management field

Effective interpersonal skills and the ability to communicate both verbally and in writing in English

Proficiency in Microsoft Office and computer skills required

Experience with Yardi or other property management software would be an asset

Strong organizational skills with attention to detail

Must be professional and team- and client-service oriented

Time management skills,



with the ability to prioritize, handle high volume workloads and multi-task daily activities in a fast-paced environment

Satisfactory Criminal Records Check and Vulnerable Sector Check

Key Responsibilities

Leasing

Responsible for managing and maintaining occupancies and filling vacancies in a timely and effective manner

Schedule tours of vacant suites to prospective tenants

Maintain waitlist and update regularly

Review, process and approve rental applications including reference checks (rental, RTB, credit bureau)

Income test to ensure eligibility in the affordable rent program as per policy

Prepare legal documents including; amendments and renewals contracts maintaining hard copies for tenant files and electronic copies

Collect rent, damage/pet deposit and other fees as required

Ensure immediate charges on accounts are updated and processed in a timely manner

Verify rent rolls

Schedule the move in inspection, provide the welcome package and greet tenants upon move in

Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to tenants as needed

Manage parking allocation assignments and residential parking

Ensure all online advertising is up to date and accurate





Work collaboratively with facility operations team in coordinating and processing move-in and move-out condition reports

Contribute information for monthly/quarterly/ annual board reports

Prepare documents necessary to file a claim, counter claim and order of possession to the Residential Tenancies Branch as well as preparing documents to make an appeal to Residential Tenancy Commission

Attend hearings at the Residential Tenancies Board and/or the Residential Tenancies Commission

Assist with bad debt collection files and liaise with 3rd party collection company to file with the Credit Bureau

Schedule work week to meet the needs of prospective tenants which may include performing duties afterhours, on evenings and weekends

Perform all other job-related duties and tasks as assigned

Customer Service

Promptly respond to all tenant leasing inquiries/concerns and requests for service and follow up in a timely and professional manner

Communicate to tenants through rent café any important building or community related notices and/or information as necessary

Ensure that a superior level of co-operation, service and support is provided to tenants

Resolve tenant complaints and concerns in a timely fashion with a view to drive tenant retention through a superior level of customer satisfaction

Regulatory Compliance

Maintain strong knowledge of the Manitoba Residential Tenancies Act and landlord-tenant obligations.

Prepare documentation and represent the organization at Residential Tenancies Branch hearings, mediations, and appeals as required.

Ensure compliance with operating agreements, funding requirements, and internal policies.

📌 Assistant Property Manager (Winnipeg)
🏢 UWCRC 2.0
📍 Winnipeg