Become a key player in East Renfrewshire's Customer Service team as an Assistant Registrar. Deliver essential registration services with a focus on customer satisfaction and support. This role involves working within the Registration Team, providing vital services to residents. As an Assistant Registrar, you will engage in registration of births, deaths, marriages, and civil partnerships.

Experience with various customer service functions is beneficial, and you will rotate between Registration, Contact Centre, and face-to-face services. Key Responsibilities:

- Deliver registration services for essential life events
- Manage frontline customer inquiries across multiple channels
- Support e-mail, phone, and face-to-face customer interactions




- Participate in training for comprehensive service delivery
- Work on a rotational basis in various service areas Requirements:
- Experience in customer service, especially in registration
- Ability to handle diverse inquiries effectively
- Solid communication skills in person and digitally
- Willingness to undergo Level 2 Disclosure Check
- Proof of right to work in the UK required Bring your customer service expertise and help residents thrive in East Renfrewshire by providing exceptional support.

📌 Assistant Registrar in East Renfrewshire (Barrhead)
🏢 East Renfrewshire Council
📍 Barrhead