Leads a team in meeting firm operational targets while providing support for USD settlements initiating from Fixed Income, Equity and Central Funding business lines.

Talent

Management, client service levels, process fulfillment, and unit operations. Responsible to lead and develop staff product knowledge against the functions of the department, while ensuring adherence to operational risk issues. Leads a team in meeting firm operational targets while providing support for USD settlements initiating from Fixed Income, Equity and Central Funding business lines.

Talent

Management, client service levels, process fulfillment, and unit operations. Responsible to lead and develop staff product knowledge against the functions of the department, while ensuring adherence to operational risk issues. Responsible for overall team results as measured through established Service Partner Agreements, Employee Opinion Surveys, and various other formal and informal conduits.

Develops and monitors service quality, dealing with Service Partner/Client service issues in a qualified manner Builds and leverages relationships with Business Partners/Service Providers Proactively assess obstacles and identifies opportunities to improve overall team performance Actively engages in testing and verification of routine system upgrades, BCP processes, and regulatory initiatives Ensures adherence of operations risk policies as outlined in policies, procedures, standards and guidelines instructions and ensures processes and controls are in place to minimize operations risk Ensures People, and Process decisions are made within framework of COO Group Management delegations Responsible for ensuring input, suggestions,



and recommendations on an array of topics are made to senior levels within COO Group and Capital Markets including, but not limited to, people, process, and technology considerations Post-secondary education or equivalent RBC Learning Mandated Courses Ability to manage people and processes Understanding of the various functions within the department, the procedures and processes, and the risks that need to be monitored Strong computer skills Securities Settlement and Clearance Experience Operational Risk Awareness We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation Leaders who support your development through coaching and managing opportunities Adaptability, Communication, Crisis Management, Decision Making, Delegating Tasks, Equity Settlements, Group Problem Solving, Interpersonal Relationship Management, Leadership, Long Term Planning, Operational Delivery, Process Improvements, Securities Settlements, Team-Building, Time Management Employment Type: Full time Posted Date: 2026-07-30 Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #

📌 Associate Director, US Securities Settlements (Toronto)
🏢 RBC
📍 Toronto