As an Auto Insurance Account Manager, you’ll play a key role in delivering exceptional customer service and building strong client relationships. You’ll be the first point of contact for customers, helping them navigate their insurance needs while contributing to a supportive and high-performing team environment. This role is ideal for someone who enjoys connecting with people, staying organized, and growing their career in the insurance industry.
Who You Are
- High School graduate
- Insurance Broker Level 1 license preferred, but willing to train the right candidate
- A natural at building authentic customer relationships and working collaboratively with a team
- Highly organized with robust time management and multitasking abilities
- Able to maintain confidentiality and exercise discretion professionally
- Proactive, dependable, and customer-focused
- Motivated to learn and grow within the insurance industry
- Strong work ethic without sacrificing your ability to have fun on the job
What You’ll Be Responsible For
- Deliver Exceptional Client Service
- Engage with clients to determine their insurance needs and provide expert coverage advice
- Serve as the first point of contact for customers in the branch
- Build authentic and lasting client relationships through excellent service
- Support clients through the claims process with care and professionalism
Manage and Grow Your Book of Business
- Maintain and manage a book of business through proactive client communication via phone, email, and letter
- Process renewals in a timely and accurate mannerMaintain high levels of client retention through relationship management and service excellence
- Develop new business opportunities by securing expiry dates and cross‑selling additional products
Be a Robust Team Contr
📌 Auto Insurance Advisor (Port Alberni)
🏢 Schill Insurance Brokers
📍 Port Alberni
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