Duties

- Greet customers and provide excellent customer service
- Listen to customers' concerns and accurately relay vehicle issues to technicians
- Provide recommendations for necessary repairs and maintenance
- Create detailed repair orders and communicate them to the technicians
- Estimate costs for repairs and obtain customer approval
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles
- Handle cash transactions and process payments
- Maintain accurate records of customer interactions and transactions

-Answer phones and emails, Book appointments, provide quotes -Order parts and tires from various distributors (Napa prolink, Worldpac speed dial, Auto Value my place for parts Etc)

Qualifications

- Previous experience as a Service Advisor or in a similar role preferred




- Knowledge of automotive repairs and maintenance procedures
- Solid communication and interpersonal skills
- Ability to multitask and prioritize work effectively
- Excellent problem-solving skills
- Proficient in using computer systems and software for record keeping

Note: Experience or knowledge in the following areas is a plus: brake repair, shocks, struts, tire service, oil change, transmission servicing. We offer competitive pay. Join our team of skilled professionals and contribute to providing exceptional service to our valued customers. Apply now!

Job Type: Full-time

Pay: $40.00-$50.00 per hour

Benefits

- Store discount

Experience:
- service advisor: 5 years (required)

Work Location: In person

📌 Automotive Service Advisor / Service Manager - Minimum 5 years experience (Calgary)
🏢 Joyride Automotive
📍 Calgary