Join AVI Health & Community Services as a Dispatch Navigator, where your role is pivotal in delivering timely crisis support. This position focuses on responsiveness and teamwork in mobile crisis situations. As the Systems, Screening and Dispatch Navigator, your expertise will facilitate assessments and appropriate interventions for those experiencing mental health crises.

This role merges critical thinking with emotional resilience in a peer-supported team environment, ensuring effective crisis response while adhering to harm reduction and trauma-informed care principles. Key Responsibilities:

- Receive and triage incoming crisis calls promptly
- Make assessment decisions for crisis interventions
- Maintain team communication and monitor safety
- Engage in data collection for service tracking
- Support collaborative care with community providers Requirements:
- 7-9 years of combined mental health service experience
- Relevant degree in mental health or allied fields
- Proven crisis intervention and de-escalation skills
- Commitment to harm reduction practices
- Explicit criminal record check for vulnerable populations Leverage your skills in mental health navigation to enhance the lives of others in crucial moments with AVI.

📌 AVI Dispatch Navigator for Crisis Response (Victoria)
🏢 AVI Healthmmunity Services
📍 Victoria