Be a catalyst for change in a vital role with Axon as a Technical Services Manager II in Canada. Expect 80% travel and hands-on deployment of technology solutions. As a Technical Services Manager with Axon, you will lead the deployment of essential hardware and software solutions for Fleet systems.
This role is crucial post-sale, focusing on ensuring customer satisfaction through effective installations and maintenance of third-party partnerships. Your ability to convey technical knowledge will empower customers and project stakeholders alike. Key Responsibilities:
- Coordinate Fleet system installations efficiently
- Maintain daily communication with customers and installers
- Provide technical guidance on hardware placement
- Create detailed installation diagrams and documentation
- Train staff on hardware and software functionalities Requirements:
- Extensive experience with IP networking
- Proven ability in team leadership
- Excellent problem-solving aptitude
- Knowledge of vehicle communication systems is a plus
- Willingness to travel frequently Contribute to Axon’s mission while expanding your technical expertise.