Elevate guest experiences as a Guest Services Representative at Holiday Inn Drayton Valley, AB, Canada. Provide exceptional service and support to ensure every guest feels welcome and valued.Hotel Equities seeks a dedicated Guest Services Representative to join its team at the Holiday Inn Drayton Valley. Key responsibilities include greeting guests, handling check-ins and check-outs efficiently, and resolving inquiries regarding hotel services. You will be essential in promoting loyalty programs while maintaining a qualified demeanor at all times.Key Responsibilities:- Greet and welcome guests upon arrival- Efficiently manage reservations and payment processes- Address telephone inquiries with courtesy and professionalism- Resolve guest complaints promptly and effectively- Provide assistance with luggage and local inquiriesRequirements:- High School diploma or equivalent- Experience with major hotel brands like IHG preferred- Strong communication skills, both verbal and written- Basic computational and computer skills- Ability to work flexible hours, including weekendsDeliver exceptional customer service and hospitality at Holiday Inn Drayton Valley, ensuring every guest's stay is memorable.#J-18808-Ljbffr

📌 Guest Services Pro: Growth, Perks & Same-Day Pay (Alberta)
🏢 Holiday Inn
📍 Alberta