Become the BDC Manager at McManes Automotive Group's Country Hills Ford, where you'll enhance customer interactions and engagement. This pivotal role manages inquiries and ensures exceptional service delivery. As BDC Manager, your expertise will contribute significantly to customer satisfaction at Country Hills Ford.

This role involves handling customer inquiries through phone, email, and chat, scheduling appointments, and providing vital vehicle information. Your focus on organization and attention to detail will be essential for maintaining customer records and follow-up communications. Key Responsibilities:

- Manage customer inquiries through various communication channels
- Schedule and confirm appointments for the Sales team




- Offer detailed information on vehicles and services
- Maintain accurate customer records in the CRM system
- Perform follow-ups to ensure lasting relationships Requirements:
- Prior BDC or customer service experience preferred
- Solid communication and interpersonal skills
- Ability to handle multiple tasks in a fast-paced setting
- Exceptional organizational skills with attention to detail
- Experience with CRM software and Microsoft Office Enhance customer connection and engagement as the BDC Manager, contributing to the success of Country Hills Ford.

📌 BDC Manager Opportunity at McManes Automotive Group (Calgary)
🏢 South Trail Hyundai
📍 Calgary