Bilingual Contact Centre Representative - TD Wealth (Montreal)

Bilingual Contact Centre Representative - TD Wealth (Montreal)

06 Aug
|
The Toronto-Dominion Bank (Canada)
|
Montreal

06 Aug

The Toronto-Dominion Bank (Canada)

Montreal

Join TD Wealth in Montréal as a Bilingual Contact Centre Representative. Engage with customers through inbound and outbound calls, delivering tailored financial guidance and support. As a key member of the Contact Centre Team at TD, you will help clients navigate their banking needs.

This role requires a passion for customer service and the ability to resolve inquiries efficiently. You'll assist with account questions and recommend TD products aimed at meeting unique client circumstances and investment goals. Key Responsibilities:

- Deliver outstanding customer service through effective communication
- Resolve inquiries promptly at the first point of contact
- Engage in continuous learning and coaching for growth
- Conduct thorough financial needs assessments for clientele
- Execute buy/sell orders accurately per regulations Requirements:
- High school diploma with at least one year of experience
- Bilingual in English and French essential
- Post-secondary education preferred
- Exceptional listening and problem-solving skills
- Digital literacy across various devices Support clients in achieving their financial goals with your expertise in banking and investment.

📌 Bilingual Contact Centre Representative - TD Wealth (Montreal)
🏢 The Toronto-Dominion Bank (Canada)
📍 Montreal

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