Elevate your career with IFDS as a Bilingual Customer Service Agent in Toronto. Deliver exceptional client service and enhance customer experiences in this temporary role. IFDS is seeking a bilingual individual to join our Full Services Operations team on a temporary basis until May 2027.

In this pivotal role, you will act as the main point of contact for clients, responding to inquiries and managing multiple communications. Your ability to deliver precise information while supporting client needs is essential for success. Key Responsibilities:

- Manage daily customer service delivery for clients
- Liaise between IFDS and advisor/dealer community
- Resolve a variety of client inquiries and issues
- Provide detailed account fund information and trade details
- Collaborate with internal teams on client service needs Requirements:
- Fully bilingual in English and French
- Minimum 1 year experience in financial services
- Post-secondary education in a related field
- Solid client focus and interpersonal skills
- Ability to manage multiple priorities and deadlines This role offers you the chance to thrive in a client-focused, bilingual environment at IFDS in Toronto.

📌 Bilingual Customer Service Agent - IFDS (Toronto)
🏢 International Financial Data Services
📍 Toronto