Join a supportive team as a Bilingual Specialist in Lease Maturity, guiding customers through the final stages of their vehicle lease. This role is ideal for those fluent in both English and French who enjoy delivering high-level service. In this position, you will support the lease maturity process by communicating with customers and internal teams.
Your expertise will ensure all lease conclusions are handled smoothly, impacting customer satisfaction significantly. Embrace a role that offers opportunities for career development and impactful contributions. Key Responsibilities:
- Provide exceptional lease maturity service to customers
- Address customer queries through phone and email correspondence
- Manage lease maturity processing and associated documentation
- Review lease returns and payment statuses accurately
- Coordinate with teams and service providers effectively Requirements:
- Bilingual in English and French
- 1-3 years of relevant customer service experience
- Excellent analytical and problem-solving skills
- Experience with Microsoft Office applications
- Automotive leasing knowledge is a plus Make a meaningful difference in customer experience and operational efficiency in this vibrant role.