Elevate customer satisfaction as a Bilingual Technical Support Specialist with Power Staffing Solutions in Ontario. Resolve technical issues and foster seamless client onboarding experiences in a flexible environment. In this permanent role, you will monitor client systems and deliver exceptional technical support to both English and French-speaking customers.

The ideal candidate thrives in a energetic setting, demonstrating strong analytical skills while juggling multiple tasks. You will collaborate with internal teams to ensure high service quality and assist with platform adoption initiatives. Key Responsibilities:

- Troubleshoot technical issues for customers promptly
- Monitor systems and devices for service disruptions




- Document incidents and resolutions in the ticketing system
- Escalate complex issues to appropriate teams
- Generate reports on support trends and uptime Requirements:
- Minimum 1+ year in technical support or help desk
- Experience with PC hardware, LAN/Wi-Fi networks
- Familiarity with Microsoft Servers and basic networking
- Fluency in both English and French
- Strong troubleshooting and communication skills Bring your bilingual abilities and technical expertise to excel in customer support at Power Staffing Solutions.

📌 Bilingual Technical Support Specialist Ontario (Canada)
🏢 Power Staffing Solutions
📍 Canada