Clinique Ovo is dedicated to helping individuals and families realize their dreams of parenthood through innovative services and a passionate team. Recognized for its excellence and innovation, our team of more than 175 employees is committed to delivering exceptional care in a warm and welcoming environment, guided by our philosophy: "Our family serving yours." Clinique Ovo is currently seeking a Billing and Collections Specialist for a full-time, permanent position (37.5 hours per week).

Key Responsibilities - Prepare, review, and issue invoices to patients, physicians, partner clinics, companies, and other clients.

- Verify the accuracy of billing information and make any necessary corrections.
- Process billing adjustments, credit notes, and other invoice corrections as required.
- Monitor incoming payments and accurately record them in the financial systems.
- Follow up on outstanding accounts and manage collection activities.
- Communicate with clients by telephone, email, or written correspondence to facilitate collections.
- Review client accounts and recommend appropriate solutions to resolve outstanding balances.
- Negotiate payment arrangements and schedules in accordance with company policies.
- Follow up on payment commitments and perform collection reminders as needed.
- Prepare and issue collection notices, reminder letters, and other collection-related correspondence.
- Respond to inquiries from patients and partners regarding billing, payments,



and account balances.
- Document all collection activities in the organization's systems and maintain accurate, up-to-date records.
- Prepare periodic reports on accounts receivable, collection activities, and key performance indicators.
- Collaborate with the Finance, Customer Service, and Operations teams to resolve billing-related issues.
- Perform other related duties as assigned.

Required Qualifications - College diploma (DEC) in Accounting, Business Administration, or a related field, or an equivalent combination of education and experience.

- Minimum of two (2) years of experience in collections, billing, or accounts receivable.
- Excellent command of French and valuable working knowledge of English, both spoken and written.
- Proficiency with Microsoft Office, particularly Excel.
- Experience using an accounting software or ERP system (NetSuite is considered an asset).
- Experience in the healthcare industry or professional services is considered an asset.

Required Skills and Competencies - Strong team player with excellent interpersonal skills.

- Exceptional attendance record and strong work ethic.
- Self-motivated with effective negotiation skills.
- Strong problem-solving and critical thinking abilities.
- Excellent time management skills with a results-oriented approach.

Clinique

Ovo is an equal opportunity employer committed to employment equity.

📌 Billing & Collection Specialist (Montreal)
🏢 The Fertility Partners
📍 Montreal