Job OverviewJob Title: Manager, Canada FCRM TrainingLocation: Toronto, Ontario, CanadaHours: 37.5 hours per weekLine of Business: Financial Crime Risk ManagementPay: $96,900 - $136,800 CAD per yearResponsibilitiesDevelop, maintain and lead the execution of FCRM training specific to business lines and/or FCRM teams in support of the Canada FCRM Training Program learning strategy and plan.Lead multiple projects simultaneously with SMEs and stakeholders, including end‑to‑end design, development and delivery of training needs.Deliver and manage the content for the design and build of training, ensuring learning objectives are met and content is written to maximize benefit to learners.Collaborate closely with GAML partners and subject matter experts to conduct information‑gathering meetings and validate training content against identified learning priorities.Oversee activities to identify Canada FCRM Program training needs, evaluate solutions for delivering specialized FCRM training.Lead the development of training content for complex, large‑scale, strategic FCRM initiatives.Maintain current knowledge of global AML risks, regulatory trends and changes.Work collaboratively with TD Learning & Development to align training deliverables with business needs and L&D standards.Manage and develop FCRM Training Program content requirements, including course list and content mapping against regulatory requirements,



and project‑manage all training course development.Develop and incorporate sound evaluation and measurement strategies for learning and training solutions.Evaluate the effectiveness of training programs and confirm that learning objectives are met for participants.Support consolidation of training completion data and reporting to various committees.Respond to periodic exams and audits by regulatory bodies and Internal Audit, including request for information, packaging and providing information, and addressing findings.Exercise discretion in managing correspondence, information and confidential matters, escalating issues when appropriate.Work with management to support development of Canada FCRM Training programs, optimizing resources and leveraging TD’s operating model.Contribute to strategic priorities for Canada FCRM Training aligned with annual training plans.Apply strong knowledge of financial services business practices and organizational disciplines.QualificationsBachelor’s degree or equivalent experience plus at least 3+ years of relevant experience.Experience in AML, financial crime, operational risk, compliance, or strong business expertise within risk, governance, regulatory, audit or compliance.Strong financial services industry experience and AML experience.Background in learning or training creation considered an asset,



including knowledge of authoring tools.ACAMS certification considered an asset.Excellent analytical, writing, development and editing skills for training materials targeted at varied audiences.Knowledge of AML/ATF legal and regulatory setting considered an asset.Excellent time‑management and organizational skills for fast‑paced, ambiguous environments with multiple deadlines.Effective stakeholder and partner engagement with a professional approach.High motivation and proven track record of delivering results.Ability to apply critical thinking, judgment, and escalating as appropriate.Strong synthesis, distillation and communication of complex information tailored to training audiences.Discretion in handling confidential information.Well‑developed project management, interpersonal and problem‑solving skills.Ability to lead, develop, coordinate and implement program or project plans to completion independently.Ability to work collaboratively, build relationships across teams and functions.Proficiency with Microsoft Office tools (Excel, Teams, Word, PowerPoint).Ability to recommend process improvements or automation to enhance productivity and operational efficiency.Knowledge of web development processes and familiarity with authoring tools such as Articulate, Camtasia, Storyline, etc.BenefitsThe Total Rewards package includes base salary, variable compensation, health and well‑being benefits, retirement plans, paid time off, banking benefits, career development and recognition programs.#J-18808-Ljbffr

📌 Manager, Financial Crime Risk Management (Winnipeg)
🏢 TD
📍 Winnipeg