Title: Facilities Technician - (Full Time) Number of Positions: 1 Competition Number: C156 Location: Phoenix Center (Main Campus) Position Status: Full Time Shift Timings & Days: (Monday - Friday) 09:00 am - 05:00 pm Reports to: Manager of Operations Compensation: (Grid 15) $28.72 - $30.71 Job Summary: The Facilities Technician is responsible for the implementation and adherence of best practices around facility maintenance at our various sites and is a full-time position. This role is responsible for conducting and coordinating routine and non-routine maintenance activities for all Phoenix facilities, provides oversight to safety and efficiently performs work activities. It handles various areas of business repair and aids in the implementation of maintenance procedures.

Responsibilities: Facilities Maintenance Promotes and maintains a welcoming environment for residents, guests and staff, maintaining a positive demeanor when interacting with others

Ensures that Phoenix Society’s facilities are maintained to a high standard of care, ensuring we meet licensing and safety standards

Provides overall maintenance repairs and project coordination to ensure that work is planned and executed safely and efficiently

Works with the supervisor and management teams to document and align processes for outside services

Liaises with contractors for site work that is beyond the scope of the Phoenix maintenance team

Oversees the development of maintenance procedures. Makes recommendations for the development of new and/or modifications to existing procedures

Performs on-site work scoping and estimating for routine and non-routine maintenance activities

Assists in implementing improvements to facility performance and equipment maintenance strategies

Assists in turnaround planning and scheduling as required

Acts as the in office management representative and liaison when the management team is off site

Responds to maintenance and repair requests, emergency or otherwise

Proactively inspects grounds, facilities, and equipment to determine if repairs or preventive maintenance is required

Responds to and plans for completion of maintenance tasks, as requested by their managers

Detects, identifies and repairs building deficiencies, in coordination with management

Completes safety checks and conducts routine maintenance on systems and equipment, including maintaining records of this work

Performs general maintenance tasks for the buildings, such as painting, power washing, major clean ups, event setup/take down

Assists with administrative tasks including, but not limited to, maintaining inventory systems, filing, records keeping, and purchasing system

Other duties that may be assigned Qualifications: Academic: Successful completion of Grade 12





1 to 3 years of related experience such as facilities maintenance and/or light construction tasks including basic carpentry, plumbing, electrical and finishing work

Related post-secondary and WHMIS training is an asset

Driver’s License: Class 5 license accompanied by suitable drivers abstract

Satisfactory completion of a criminal records check with vulnerable sector screening is required

Satisfactory completion of Tuberculosis Screening form is required

Satisfactory completion of Employee Immunization Record form is required

First aid certification with CPR is required Skills & Knowledge: English: fluent and able to effectively communicate professionally, both orally and written

Demonstrated experience in facilities operations and maintenance

Ability to do work inside and outdoors, and significant physical activity, including heavy lifting, climbing ladders and stairs, and standing for extended periods of time

Computer: proficient in MS Windows, Word, Excel, Outlook, Internet and databases

Superior time management, organizational skills, and the ability to multi-task

Ability to successfully collaborate with diverse personalities and communicate professionally and respectfully with all levels of the organization

High energy level, positive attitude, willingness to learn and grow

Exhibits a professional demeanor

Appreciative of, and adaptable to, a diverse and multicultural environment The ability to function independently while managing multiple tasks and able to adapt to change is an ongoing expectation of this position

Flexibility to work during evenings and weekends, and be on call, as needed Competencies: Approach to Work Demonstrates initiative, flexibility, adaptability and resourcefulness

Actively seeks and incorporates feedback to inform continuous self-improvement

Sets goals, creates and implements action plans, monitors progress, and evaluates results

Adeptly manages competing tasks and uses time efficiently and effectively Job Knowledge & Quality of Work High-degree of relevant and current job knowledge and skill

Consistently produces accurate, thorough, high-quality work in a timely manner

Builds and promotes a culture of health and safety in the workplace Judgement & Decision-Making Models independent thinking and creativity

Demonstrates effective problem-solving skills

Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action





Exercises sound judgment in the best interests of the organization Communication & Interpersonal Skills Expresses themselves clearly and professionally both verbally and in writing

Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations

Has a manner, style and presence that makes a positive impression

Listens to and considers others’ views Personal Leadership Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices

Fosters enthusiasm, energy and commitment

Takes responsibility for personal actions, performance and health

Is reliable and accountable; shows up on time ready to work Teamwork & Collaboration Effectively works with their colleagues to ensure organizational success

Champions positive working relationships with staff and external stakeholders

Supports an environment of openness, and champions teamwork and communication across programs

Leverages the expertise and experience of others for organizational success Task Management Strives for high-quality performance and takes initiative to seek improvement in outputs and efficiencies

Ability to work independently and contribute to team settings

Excellent ability to work under pressure

Embody a philosophy of professionalism, excellence, health and wellness at all times

Exceptional communication and interpersonal skills

Effective use of time and resources

Service and results oriented

Able to work in a diverse, fast-paced, and dynamic environment

Maintain knowledge of all Phoenix policies, procedures, and protocols The ability to think creatively and present new ideas

Ability to use discretion, judgment, tact, and poise in regard to confidential and sensitive information

Experience in providing a person centered and community minded environment with marginalized people Closing Details: Closing Date Internal applications will be accepted until May 07th, 2026, 04:00 pm “All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply. External applicants will be reviewed after internal applicants have been reviewed and interviewed. All qualified applicants are welcome to apply.

Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.

📌 Facilities Technician - (Full Time) (Surrey)
🏢 Phoenix Drug u0026 Alcohol Recovery and Education Society
📍 Surrey